Training
Coaching
About Me
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Pharmacist Coaching is a personal and professional development path designed for those who live every day the dual role of health consultant and commercial operator. Through targeted tools and a tailored approach, you can improve communication, enhance your role, and strengthen the relationship with the customer. An opportunity to grow with awareness and face the challenges of working in a pharmacy more effectively.
Train yourself to use practical tools to connect more quickly with customers, colleagues, and partners.
Learn to develop new strategies, retain customers, and stand out with proposals that generate value and real growth.
Through more conscious leadership, turn your team into an effective, motivated, and result-oriented group.
Through the Pharmacist Coaching journey you can:
Learn how to connect with clients and colleagues using tools to listen better, understand needs, and express yourself clearly, even in complex situations.
Train your creative thinking to stand out in the market, build customer loyalty, and promote your services with effective strategies, turning ideas into tangible results.
Develop your leadership skills to guide your team with clarity and motivation. Learn to share vision, set goals, and build trust in your work environment.
Foster collaboration within your team to improve relationships, roles, and internal processes. Enhance your pharmacy’s resources to provide more effective and cohesive service.
Reflect on your professional identity, update your skills, and consciously face market changes, redefining your value in today’s context.
Learn to communicate effectively in public, whether in front of small groups or large audiences. Engage, manage time, control your mood, and reach your goals with confidence.
Discover how to improve your communication in the medical field and start today a journey towards a more authentic and effective dialogue.
Emanuela Mazza, MCC Coach and Trainer, Lecturer in Communication Skills in Medicine at the Catholic University of the Sacred Heart.
Emanuela Mazza, Professor of Communication Skills in Medicine at the Catholic University of the Sacred Heart and former patient, addresses physicians, nurses and all health professionals, reminding them that doctor-patient communication is not an optional side dish of the health professions, but rather a central ingredient of the therapeutic pathway.
An autobiographical account that traces the story of the sudden and fulminating illness that led Emanuela Mazza from liver transplant, to coma, to recovery and “restart.” A journey that beyond the physical aspects represents a total revolution for Emanuela. A journey that involves all emotional spheres.
